BALANCIA
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Privacy Policy

Last updated: September 2026

Information We Collect

When you submit a consultation request through our website, we collect the information you provide, including your name, business name, email address, phone number, country, business type, accounting software, transaction volume and any details you share in your message.

How We Use Your Information

We use the information you provide to respond to consultation requests, prepare quotes, understand your accounting needs and, where a working relationship is established, to deliver bookkeeping and accounting services. We do not sell your information to third parties.

Data Security

We take reasonable technical and organizational measures to protect the information you share with us, and access to client financial data is limited to the team members working on your account.

Data Retention

We retain contact form submissions and client records for as long as necessary to respond to your enquiry, provide our services, and meet any applicable legal or accounting record-keeping obligations.

Your Rights

Depending on where you are located, you may have the right to access, correct or request deletion of the personal information we hold about you. To make a request, please contact us using the details on our Contact page.

Contact

Questions about this policy can be sent to the email address listed on our Contact page.